Meridian Care

Privacy Policy

Meridian Care Privacy Policy

Last Updated: July 14, 2026

Introduction

This Privacy Policy explains how Sprout Technologies INC (“Sprout Technologies,” “we,” “us,” or “our”) collects, uses, shares, and protects information in connection with the Meridian Care iOS application and related website services (collectively, the “Services”).

Meridian Care provides wellness and self-care features. It is not a medical service and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Information We Collect

Account and identity information

We may collect:

  • An account identifier provided through Sign in with Apple.
  • Your name and email address, including an Apple private relay email address, when you authorize Apple to provide them.
  • The display name, language preference, or region setting you choose for your Meridian Care account or experience.

Wellness and app content

We collect and store information you actively provide or create when using Meridian Care, which may include:

  • Your selected wellness goal.
  • Your selected current feeling or status.
  • Your selected practice duration, focus area, and other setup answers.
  • Your generated wellness plan and plan details.
  • Daily check-in dates, status, completed steps, practice duration, and check-in history.

We use this information to provide the wellness features you request. As noted above, Meridian Care is not a medical service, and this information is not used by Meridian Care to diagnose or treat medical conditions.

Subscription information

Apple App Store and RevenueCat may provide us with information about products, subscriptions, entitlement status, purchases, and purchase restorations. Meridian Care does not directly collect or store your full payment-card details.

Usage and technical information

We may collect usage and technical information such as:

  • App opens, page or screen views, button interactions, login results, plan creation, check-ins, and subscription-flow events.
  • App version, operating system, device category, and other technical information processed by our software development kits and service providers.
  • Where you have granted the required permission, an advertising identifier and advertising-attribution information.

How We Use Information

We use information to:

  • Authenticate users and manage Meridian Care accounts.
  • Create, personalize, and save wellness plans.
  • Save daily check-in activity and progress.
  • Process subscriptions and restore purchases.
  • Improve the functionality, performance, and stability of the Services.
  • Protect the Services, prevent fraud, and troubleshoot problems.
  • Attribute advertising, measure advertising performance, and optimize campaigns.
  • Comply with legal obligations and enforce our terms.

Analytics and Advertising Technologies

We use, or may use, the following providers to operate the Services, understand product usage, manage subscriptions, and measure advertising:

  • Firebase Analytics / Google for product analytics. Firebase may receive product analytics events and limited identifiers associated with feature selections.
  • TikTok App Events SDK for approved advertising attribution and conversion measurement.
  • Meta App Events SDK for approved advertising attribution and conversion measurement.
  • RevenueCat for subscription and entitlement management.
  • Supabase for account, database, and backend services.
  • Apple for Sign in with Apple, App Store purchases, subscription management, and Apple-provided attribution services.

TikTok and Meta event allowlist

TikTok and Meta may receive only specifically allowlisted, high-level conversion events. These events may include app activation or launch, login success, first account registration, first tutorial or initial-plan completion, and subscription conversion events that we formally approve in the future.

TikTok and Meta must not receive:

  • A wellness goal or current feeling or status.
  • Plan content, focus area, setup answers, or generated plan details.
  • Check-in content, completed steps, or practice records.
  • Routine or acupoint content.
  • An Apple user identifier, email address, or name.
  • Other health, medical, wellness-sensitive, or sensitive information.

Meta's terms prohibit health and other sensitive information from being sent to Meta as Business Tool Data. We apply the same data-minimization principle to advertising event integrations.

App Tracking Transparency

Before engaging in tracking across other companies' apps or websites, or accessing Apple's Identifier for Advertisers (“IDFA”), we will request your permission through Apple's App Tracking Transparency (“ATT”) framework.

If you deny permission, Meridian Care will not access IDFA and will not engage in cross-app tracking that requires ATT authorization. You can review or change your choice in iOS Settings > Privacy & Security > Tracking.

Even if you deny ATT permission, privacy-preserving and aggregated advertising attribution provided by Apple may still be available to us and our advertising partners.

Data Sharing

We disclose only the information reasonably necessary for the providers listed above to deliver the Services, perform analytics, manage subscriptions, protect security, and measure advertising. Their processing is also governed by their applicable terms and privacy policies.

We do not sell your personal information. We do not send health, medical, or wellness-sensitive data to TikTok, Meta, or other advertising platforms.

Data Retention

We generally retain account information, wellness plans, plan details, and check-in records until you delete your Meridian Care account or request deletion, unless a longer retention period is required for legal, security, or fraud-prevention purposes.

Analytics, security, and transaction records may be retained or de-identified according to provider retention policies and legal requirements. Apple purchase records and information independently retained by a service provider for legal or operational reasons may not be deleted at the same time as your Meridian Care account.

Account Deletion

To permanently delete your account in the Meridian Care app:

  1. Open Meridian Care.
  2. Tap the profile/avatar button on the home screen.
  3. Tap “Delete Account”.
  4. Confirm by tapping “Delete”.
  5. Confirm again by tapping “Delete forever”.

Account deletion is permanent and cannot be reversed. It deletes your Meridian Care account and the user profile, wellness plans, plan details, daily check-ins, and check-in history that we control.

Deleting your Meridian Care account does not delete your Apple ID and does not automatically cancel an App Store subscription. You must separately cancel any active subscription in your Apple subscription settings.

Records retained by Apple, RevenueCat, Firebase, Meta, or TikTok as required by law or under their applicable retention policies may not be deleted immediately or at the same time as your Meridian Care account.

If you cannot access the app, email us at team@sprout.place for assistance. We will not ask for your Apple password. We will request only the information reasonably necessary to verify that you own the relevant Meridian Care account.

User Choices and Rights

Subject to applicable law, you may have the right to access, correct, or delete your account information and to make other privacy or data requests. You can also:

  • Review or update available account profile information.
  • Manage ATT permission in iOS settings.
  • Manage or cancel an App Store subscription through Apple.
  • Contact us to submit a privacy or data request.

Children's Privacy

The Services are not directed to children under 13. We do not knowingly collect personal information from children under 13 or knowingly send their data to advertising platforms. If we learn that we have collected such information, we will take reasonable steps to delete it.

Security and International Transfers

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

We and our service providers may process information in countries other than the country where you live. Where required, we use appropriate safeguards for international transfers and handle information in accordance with applicable law.

Changes to This Policy

We may update this Privacy Policy as our Services or privacy practices change. If we make a material change, we will update this page, revise the Last Updated date, and provide any additional notice required by applicable law.

Contact Us

Sprout Technologies INC
Email: team@sprout.place